Trustix™ Content Filtering Gateway Features
Immediate unblocking service. 24/7/365
During the course of the operation of the filter, you or your staff may come across sites that are blocked which you feel shouldn't have been. Within the blocking page there is a link that will inform our technicians that you think the page ought to be reclassified. If we concur, our online customer service will re-classify mis-filtered sites in less than 15 minutes. This will unblock the specified URL for every Trustix user across the globe as it directly alters the classification on the Trustix URL database.
This functionality is the perfect complement to locally defined URL exceptions, allowing you to specify exceptions on both a macro and micro level.
